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Receptionist

  • Location:

    Didcot, Oxfordshire

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    Negotiable

  • Contact:

    Reading Professional

  • Contact email:

    Reading.web@brookstreet.co.uk

  • Job ref:

    HJ5756_1580302596

  • Published:

    6 months ago

  • Duration:

    Ongoing

  • Expiry date:

    28/02/2020

  • Startdate:

    ASAP

Job Description

Brook Street are looking for a Receptionist to work at the STFC Main Reception which is the public face of Rutherford Appleton Laboratories, with a team of receptionists delivering and portraying a professional and efficient image for the organisation. With the intial contract through to the end of July 2020. There can be very busy periods and a wide range of issues to resolve within the reception remit:

  • Greeting all visitors to site and contacting their host, issuing the appropriate passes, giving instructions and directing them to their rendezvous

  • Carrying out Switchboard duties. Directing external and internal enquiries and fielding of any inappropriate calls (cold calls, etc.)

  • Providing a professional front line response to vistors and fielding STFC phone queries

  • Contributing to effective security of site, including pass checks, maintaining a persona non grata list, fielding unsolicited visitors and managing the arrival of children to the building

  • Operate and maintain the site card access system in relation to the issuing of passes and managing area clearances (upholding security of the facilities).

  • Basic administrative support during a site emergency

  • Collating and issuing train tickets and notifying the traveller by email / telephone that the tickets are ready for collection from Reception

  • Supporting meetings and visits that are held on site by ensuring the provision of passes, parking permits, site maps, signage

  • Providing visitors with STFC wireless network internet access (user name and password) on request

  • Print the daily schedules for the meeting rooms in and check the room condition to ensure its setup correctly for meetings, booking catering etc
  • To provide a local interface for the raising and progressing of reactive maintenance issues with the Estates Team which relate to the building.
  • Provide general administrative support to the wider organisation as required

Typical qualifications and experience:

  • Five GCSE passes at Grade C or above
  • Administrative experience with a good knowledge of and experience in using Microsoft Office
  • Excellent communication skills, both oral and written
  • Completion of BPSS Level A screening
  • Prepare to undergo National Security Vetting to SC Level (post employment)
  • Reliable and punctual
  • Recent experience in a customer facing role

This is an ASAP start. You must be available immediately. If this sounds like a role for you please contact Katie on 01189637482 or email for more information.

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