Job Description

My client is looking for a reliable receptionist who can offer an outstanding level of customer service.

This is a customer facing opportunity working as an Optical Receptionist for a well established company. With a business that's constantly expanding, both in the UK and abroad, the opportunities to expand your knowledge base and develop a career have never looked better.

As an Optical Receptionist, you'll make sure every customer gets a great experience when they come into our store. It means listening to what they want, explaining our offers and products, working to NHS guidelines (as well as the clients own high standards), giving good, clear advice and making a positive impression, thanks to your polite and professional approach.

Key duties:

Matching glasses with files for customers to collect (glasses, contact lenses, hearing aids)
Taking appointments face to face (call centre take all inbound calls)
Need to know what is going on in the store at all times - who is waiting, who needs to see who, etc).
Send relevant paperwork to the lab or filing depending on what needs to be done

If you are looking for a new role that is faced paced, offers development and training, then please apply now for an immediate interview.