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Receptionist(AA) - Band 1

Job Description

National Probation Service (NPS) - Receptionist

Overview:

We've got a great opportunity for a part-time, temporary role within Maidstone Probation Office, to join a fast-paced office, working as part of a multi-agency team.

  • Part-time
  • Wednesday (8:45- 8pm) and Friday (8:45-5:15)
  • Start Date: ASAP
  • Location - Maidstone
  • Temporary Contract - Ongoing temporary position
  • Pay Rate: £8.91 p/h- raising to £9.41 after 12 weeks

The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:

Responsibilities:

  • To greet offenders and visitors, log their arrival and departure, ensure the appropriate member of staff is notified and issue visitor passes and security fobs as necessary
  • To be first point of contact for partner businesses that reside within the same building
  • To handle all queries, referring on when unable to resolve
  • To handle incoming and outgoing telephone calls, take messages and transmit to the appropriate person.
  • To deal with all mail items; incoming, outgoing and internal
  • To take bookings, support and service meeting rooms including training event registration as required
  • To support the allocation and booking of hot desks, car parking and pool cars as required
  • To pay bus fares/travel warrants to offenders and handle day to day petty cash
  • To assist in maintaining Health and Safety and security aspects of the premises, including the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures
  • To log building faults and incidents and keep a log of maintenance and repairs
  • To ensure faults are reported and servicing requests for equipment are made with suppliers and contractors
  • To assist with scanning and archiving as required
  • To access databases for information as necessary and input information as required
  • To practice safer working and adhere to data protection, confidentiality policies and legislation
  • To order office stationery in liaison with the line manager.

Requirements:
All offers are subject to 3 years referencing checks and a DBS


If this role interests you, please apply below.

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