Working on reception in a probation office.
Recording arrival of people on reception and letting the probation practitioner know that they have arrived for their appointment.
Answering incoming telephone calls, taking messages, transferring telephone calls.
Handling petty cash, recording monies issued.
Processing incoming and outgoing post.
Using IT to record information and obtain information needed for role.
Must have experience of a public facing role and be confident with people who may not always want to be there and can be demanding.