Receptionist - NPS
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Location:
Lincoln
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Sector:
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Job type:
-
Salary:
£9.06 - £9.56 per hour
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Contact:
Leeds CL
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Contact email:
LeedsCL.branch@brookstreet.co.uk
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Job ref:
HO5604_1641813639
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Published:
over 2 years ago
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Expiry date:
12/02/2022
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Startdate:
ASAP
Job Description
NPS - Receptionist
Location: Lincoln Probation
Salary: £9.06ph increasing to £9.56 after 12 weeks
Hours: Working days Mon - Fri - 9.00am - 5.00pm with a Tuesday Late night on a rota till working 12.00 - 8.00pm
This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements.
Responsibilities include:
- To greet offenders and visitors, log their arrival and departure, ensure the appropriate member of staff is notified and issue visitor passes and security fobs as necessary
- To be first point of contact for partner businesses that reside within the same building
- To handle all queries, referring on when unable to resolve
- To handle incoming and outgoing telephone calls, take messages and transmit to the appropriate person
- To deal with all mail items; incoming, outgoing and internal
- To take bookings, support and service meeting rooms including training event registration as required
- To support the allocation and booking of hot desks, car parking and pool cars as required
- To pay bus fares/travel warrants to offenders and handle day to day petty cash
- To assist in maintaining Health and Safety and security aspects of the premises, including the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures
- To log building faults and incidents and keep a log of maintenance and repairs
- To ensure faults are reported and servicing requests for equipment are made with suppliers and contractors
- To assist with scanning and archiving as required
- To access databases for information as necessary and input information as required
- To practice safer working and adhere to data protection, confidentiality policies and legislation
- To order office stationery in liaison with the line manager
What we are looking for:
- Excellent customer service skills and ability to speak confidently within a team
- Receptionist experience desirable
- Ability to work as part of a team and on own initiative
- Ability to deal with challenging customers
- Excellent sickness record
- Strong communication skills (verbal & written)
- Ability to work under pressure
- Ability to multitask
- Quick learner
- Previous Health and Safety knowledge desirable
- Cash handling experience
*Please note working for the National Probation Service will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport.
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