Job Description

📌 Job Title: Part-Time Receptionist
📍 Location: Cardiff
🕒 Hours: 25 hours per week, Monday to Friday
⏰ Shifts: 08:00 - 13:00 or 13:00 - 18:00
💷 Pay Rate: £12.45 per hour
📅 Sector: Wider Public Sector

About the Role:

We are currently seeking a reliable, professional, and friendly Part-Time Receptionist to join a public sector organisation in Cardiff. This role is vital in ensuring a welcoming and efficient front-of-house service to visitors, staff, and the wider community.

You will be the first point of contact for all face-to-face and telephone enquiries, providing excellent customer service and administrative support in a fast-paced, public-facing environment.

Key Responsibilities:

• Greet and assist visitors in a professional and courteous manner

• Manage incoming calls, emails, and enquiries

• Maintain visitor logs and ensure security procedures are followed

• Provide general administrative support to internal teams

• Schedule appointments and manage meeting room bookings

• Handle incoming and outgoing mail

Requirements

• Excellent communication and interpersonal skills

• Strong organisational skills and attention to detail

• Ability to remain calm and professional under pressure

• Competent in the use of Microsoft Office (Word, Outlook, Excel)

Working Hours:

You will work 25 hours per week, Monday to Friday, on a rotating shift pattern:

• Morning Shift: 08:00 - 13:00

• Afternoon Shift: 13:00 - 18:00

Flexibility to cover either shift is essential.

What We Offer:

• Competitive hourly rate of £12.45

• Stable part-time hours with a consistent weekday schedule

• Opportunity to work within a respected public sector organisation

• Supportive team environment

Brook Street NMR is acting as an Employment Business in relation to this vacancy.