Customer Service Administrator
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Location:
York
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Sector:
-
Job type:
-
Salary:
Up to £11.3 per hour
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Contact:
James
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Contact email:
james.wilson@brookstreet.co.uk
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Job ref:
JW HN8356_1631528729
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Published:
over 2 years ago
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Duration:
6 months
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Expiry date:
21/10/2021
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Startdate:
ASAP
Job Description
We have an opportunity for a Records administrator to join our client Network Rail on a temporary basis
If you have experience of working in retail or customer service then this may be the opportunity for you
- Location: Audax Road, York, YO30 4US
- Hours: Monday- Friday 35 Hours a week
- Assignment length: 6, end of March 2022(may be extended subject to business requirements)
- Salary: £11.30 per hour (Annually £20,566)
The Client:
Network Rail owns, operates and develops Britain's railway infrastructure ?
The role:
You will provide routine administrative support tasks according to well-established procedures.
Examples of work performed will include but not be restricted to:
- Monitor the movement of records and electronic data from and to the Record Centre.
- Provide reports regarding the status of records and data. Input to and maintain data in electronic records management systems.
- Investigate the circumstances of requests of record and data already booked-out or unobtainable and report on the position.
- Supply information only prints, source records, Computer Aided Design (CAD) files and data when required.
- Undertake general office duties as directed.
- Assist with the provision of records configuration details, including drawing numbers, version control and records format
- interacting with stakeholders, via phone and email.
- Manual handling of moving the records around the building will be conducted as well
Desirable skills and experience:
- Have experience in working in record management/assistance roles
- Experience of working in a structured environment (following instructions)
- If you have a good customer service background (contact centres) this role could be an opportunity for you due to interacting with both internal and external stakeholders
- Attention to detail is key
- Ok with manual working (heavy lifting)
If this role sounds of interest to you then please apply now or send your CV directly to myself
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