Job Description

Brook Street are looking for a Service Delivery Consultant to join the Peterborough PSR team, working full time 37.5 hours per week Monday to Friday. This is a hybrid role.

Our Service Delivery Consultants quickly develop an in-depth understanding of our clients' organisations and vacancies, identifying potential candidates, proactively contacting those candidates, and speaking to them about the vacancies, before determining whether or not they would be suitable candidates for progressing.

Benefits include, 22 days holiday plus bank holidays, benefits portal for you to tailor you package and access to a range of high street discounts and rewards along with other benefits

Salary is between £22,500 and £24,000 dependant on experience

Role Summary

To represent Brook Street in maximising new business and sustaining existing client relationships whilst upholding the standards of excellence set by the company. To provide excellent support to our candidates through onboarding and their brook street journey.

Key Responsibilities

Applicant management

• Identify core applicants using appropriate attraction techniques

• Develop and maintain an effective business relationship with all core-applicants and temporary workers including but not restricted too registering and interviewing the applicant to establishing their requirements, strength and key skills
• Ensure applicants are fully briefed on appropriate job specs and prepared for interviews where appropriate
• Follow-up with applicants after placement has been made

Compliance

• Ensure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicants
• Maintain an effecting filing system ensuring client and applicant details are accurate and well documented

• Complying with the company's Business Ethics and standards of excellence

Client management

• Maintain existing client relations, develop relations with new clients/hiring managers
• Manage client expectations
• Visit clients onsite
• Undertake validation calls for new requirements

Corporate Operations

• Uphold Brook Street's brand profile at all times through the effective management of both clients and applicants
• Ensure adherence to personal activity and revenue targets
• Monitor developments and trends in the local market including competitor activity

Experience/Skills required

• Adaptable and able to deliver to tight deadlines
• A strong work ethic and ability to work as part of a team
• First class communication skills
• Good attention to detail and organisational skills
• Good admin/IT skills

Please contact Melanie Lewis on 0115 879 3500 for further information or apply online with your current CV