Job Description

This is a unique opportunity to be part of a growing, fast paced private clinic in Cheadle
You will have frequent interaction with partner clinics and resolve any areas of concern so it's important that you have excellent communication skills and able to build relationships easily with people at all levels.


Key responsibilities within the role will include:
Frequent interaction with partner clinics
Escalating and resolving areas of concern as raised by partner clinics
Updating the Patient Record Management system along with in-house systems to ensure patient information is communicated effectively
Ensure the administrative is carried out to the highest standard
Dealing with and overseeing incoming enquiries from patients
Book appointments
Check patient records in preparation for treatment
Issuing invoices to patients as and when required
Maintaining patient records
Provide support to other members of the team


What you will need:
Exceptionally empathetic with a passion for patient service
Experience of dealing with patients on the telephone and face to face
Self-motivated and able to prioritise your own and the workload of others
Excellent communication skills, diplomatic, tactful and the ability to deal with difficult situations
Organised and able to multi-task
Excellent computer skills

Please send your up to date CV