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Remote Call Centre Officer

  • Location:

    East of England, England

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £10.86 per hour

  • Contact:

    Peterborough Public Sector

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


Job Description

**Home Working vacancy** Please note this is a Call Centre role.

Our client in Bury St Edmunds is seeking a candidate who is confident making inbound and outbound calls to join their team on a full-time, temporary basis. The role is £10.86 an hour, working generic office hours (Monday-Friday).

Holiday entitlement and pension scheme available.

This is a working from home vacancy and all IT equipment will be provided

Your duties will include but will not be restricted to:
o Assisting customers with family matters as part of a busy national call centre
o Providing clear signposting , information and guidance to customers in line with quality standards
o Delivering high quality and timely customer focused service on a daily basis

The ideal candidate will be confident in answering the telephone in a polite and professional manner, IT literate and portray good organisational and time management skills. You must be able to work efficiently in a fast-paced working environment.

You will be required to have previous customer service experience. Knowledge in Microsoft Excel and Word is ideal.

Please note: This role will require you to go through a security check so you must be able to provide correct ID documentation. A valid Passport and/or Driving licence is essential as you will need valid photo ID to progress.

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