Back to Search Results

Req7731 - Process Assistant

  • Location:

    Newport, Wales

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £10.51 per hour

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:

    22/03/22 11:40:00

Job Description

Are you currently looking for temporary work?

Shift - - 0800 to 2200 - Monday-Friday

We will consider Full Time pattern (37.5 hour working week) and part-time at a minimum of 16 hours per week

£10.51 per hour

Hyrbid - 3 days working from home 2 days in office.

Then read on as this could be the role for you!

Based in the Celtic Springs area of Newport.

Job Role

Transactional/Case work mix - processing subject access requests on a case by case basis.

MOJ responsible for data access for every user inc. prison population - SAR for MOJ. Have recruited a full time team of 25+2 TL in last 3 or 4 months. Increasing headcount with this 20 to speed up processing. Temps can pick uo scanning/admin etc. leaving core team to do the bulk of the work.Good articulation and understanding reading through volumes. Reading documentation and interpreting it. No candidates under 18 due to content of documents.

The day job

We're currently looking for a number of team members for our exciting new Offender Subject Access Request team, working within the Document Management area and supporting SSCL's client MOJ. The team will be responsible for responding to subject access requests for the Prison Service, HMPPS.

Day to day, this role will include tasks such as, data collation, detailed review of documentation, content redaction, compliance checking, the recording of statistics related to the process and some query resolution. The core of this role is the accurate and compliant provision of data in response to subject access requests, therefore a keen eye for detail and high levels of focus and accuracy are key for this role.

This role has options in regards to working patterns with the majority of the work expected to be conducted during an afternoon/evening shift with working hours between 1600 and 2200, Monday - Friday. All roles are office based in our Newport Centre of Excellence.

Key Responsibilities

Learn the procedures and understand parameters of producing a compliant output.

Process work in line with agreed procedures.

Process work to the defined level of quality.

Resolve queries, escalate as necessary and log if appropriate.

To schedule and prioritise allocated work on a daily basis.

Identify and suggest areas of improvement.

Maintain and update information as required.

Support line management on any additional admin when required.

Liaise with internal/external clients.

Maintain records for audit purposes.

Ensure deadlines are met.

Essential Skills:

High degree of accuracy

Attention to detail

Able to focus when working through large volumes of content

Able to work well in a team

Articulate and able to maintain good relationships with colleagues and clients

Able to work to strict deadlines

Effective team player, who constantly displays commitment and flexibility;

Assimilates and applies policies and procedures consistently;

Accurate and timely delivery of tasks;

Effective problem solver;

Excellent organisational skills;

Good IT skills (standard office programs only, no specialist skills required)

Desirable Skills:

Excellent communicator


Previous experience of using Adobe Pro


Looking for a job? Register your CV now


Looking to recruit? Find the perfect hire

Upload Job

Want a career at Brook Street? Join our team

Join Now