Job Description

Looking for Full-Time Work? Join Our Client!

Position: Process Assistant / Administrator Salary: £11.00 per hour Type: Hybrid

Clearance: Full SC clearance required

Join our client's team to assist in providing transaction processing services to their clients. As a Process Assistant, you will handle core administrative, operational, and technical tasks within a department. This role involves routine services, working alongside a team, and addressing queries or issues that may arise.

Key Responsibilities:

• Process transactions according to established procedures and guidelines.
• Learn and adhere to quality standards for efficient output.
• Resolve queries promptly, escalating when necessary.
• Prioritise and manage daily workload effectively.
• Collaborate with team members and distribute information as needed.
• Identify opportunities for process improvement.
• Maintain accurate records and support additional administrative tasks.
• Liaise with internal and external stakeholders.
• Ensure timely completion of tasks and meet deadlines.

Essential Skills:

• Attention to detail
• Ability to work in a structured environment
• Strong communication skills, fostering positive relationships
• Consistently delivers high-quality customer service
• Effective team player with commitment and flexibility
• Adheres to policies and procedures
• Timely and accurate task completion
• Problem-solving abilities
• Excellent organizational skills
• Experience in office work/customer service

Desirable Skills:

• Ability to follow processes
• Numeracy skills
• Proficiency in Microsoft Office (Excel, Word)

Join our client's dynamic team and contribute to delivering exceptional service to their clients. Apply now!

This is a temporary role on an ongoing basis with excellent future opportunities with weekly pay, holiday pay & pension contributions once eligible. Apply Now!