Up to £22000 per annum + Quarterly bonus
28 days ago
Brook Street are looking for Resourcers to join our Central Resourcing team based in our Uxbridge head office.
You will be a part of a wider team who specialise in recruiting for a variety of high-end clients within the Public Sector which require staff in: Customer Service and Administration.
The ideal candidate would be motivated to learn and grow professionally, have a good telephone manner, be organised and able to offer exceptional service to our customers.
Your role as a Resourcer will be to work as part of a team, under the supervision and direction of the Central Resourcing Manager, to work on a high volume of roles and deliver the candidates in the agreed timeframe. This role will suit somebody who is process driven and able to work to KPIs, targets and deadlines. This role will offer a hybrid model with 3 days in the office and 2 from home once full training has been completed and once you are able to work independently.
" Working with internal stakeholders to discuss recruitment requirements and proactively source suitable applicants to meet client requirements
" Making high volume calls on a daily basis to meet KPIs
" Conducting telephone screening for applicants in response to advertising
" Arranging ID validation calls in line with legislation and compliance
" Record daily figures to be reported to the Central Resourcing Manager
" Ensure compliance with company, client and legislative requirements
" Maintain and control accurate data using legislative and company systems
" Ensure an effective and secure system for all information /data including paper-based documents
" Comply with the Company`s Business Ethics and standards of excellence
" Promote Brook Streets Image through appearance and conduct
Experience and skills required:
" Experience of working within a customer focused role either face to face or telephone based would be preferred however will consider those that are able to demonstrate the right attitudes and behaviours.
" Must have excellent organisational skills and be able to work under pressure and to tight deadlines
" Must have good communication skills both written and verbal
" Must be able to communicate with both candidates and colleagues by telephone and email
" Must have great attention to detail
" Must be adaptable and willing to learn
" Must be driven and motivated
" Must always be extremely personable and professional
" Must be able to travel to the Uxbridge office
Once successful completion of probation period you will be eligible for the quarterly bonus scheme of up to £500 per quarter, this is based on performance and conduct.
If you think this is something you would be interested in please apply with your up to date CV.
At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.
Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.
Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.