Job Description

My client located in Epsom is looking for an exceptional Sales Administrator to join their team.

Salary £25,000pa

Overall purpose of the role:

The Sales Support role is key in supporting the sales process throughout by undertaking administrative tasks for the sales department including managers and sales executives to ensure daily operations run smoothly and all reporting requirements are accurate and delivered on time.

Key Responsibilities

* Gatekeeper to ensure sales persons are following and are on track with sales tasks facilitating sales efficiency
* Processes new sales leads in a timely manner, enabling an accelerated sales cycle
* Manages Zen-desk logs from customers into the sales team ensuring timely and appropriate responses
* Provides any necessary data or reports to the sales team ensuring information is put it into an easily readable format
* Is a competent user or has the aptitude to become a competent user of Salesforce to drive sales effectiveness
* Raises orders within Sales Force
* Updates customer and account manager information in Salesforce
* Pro-active maintenance of our CRM including customer information and ensuring its accurate and up to date
* Does any necessary administrative work including filing reports or presenting sales team with necessary documents
* Ad-hoc analysis to support the sales team and wider business
* Working cross functionally with other departments to ensure completion of tasks i.e Finance, Customer Support.
* Creating new customer accounts on the CRM system.
* Feedback and share ideas on best practice for continued improvement of processes and activity.
* Continual focus and contribution on our "Customer First" culture.

Key Skills

* Highly organised with excellent attention to detail
* Experienced in Microsoft Office, including Excel, Outlook, Word and Powerpoint
* Have experience of working with CRM's, ideally SalesForce
* Be able to demonstrate a confident and professional telephone manner
* Excellent written and verbal communication skills
* Can work to tight deadlines and in a pressurised sales environment
* Be able to work cross functionally with other departments to improve and enhance the customer experience for all customers
* Confident to be able to feedback any improvements to current processes with in the right forum
* Be able to demonstrate a 'customer first' attitude.
* Able to work effectively independently and within a team
* Willingness to help colleagues and go above and beyond when required

Please apply now for an immediate interview.