Job Description

We are currently recruiting for a Sales Advisor for the UK's leading self-storage company, based in Birmingham. Are you looking to join a company where your personality is more important than your CV? Then look no further. My client is there to help with life changing situations - whether that's moving home or welcoming a new family member, they are here to make that transition as easy and stress free as possible.

KEY RESPONSIBILITIES/DUTIES

• When a customer visits our client's stores, their experience starts with you
• So, think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is the same
• With a good understanding of their customers' needs you'll help them decide what the best solution is for them
• You'll maximise sales at every opportunity through promoting our products and services
• You'll offer the highest quality of customer service in person, via email or phone (you'd be surprised how a cuppa can make a huge difference to someone's day!)
• Completing daily health and safety walkarounds you'll help to maintain the general cleanliness of the site
• You'll carry out general administrative tasks on their database

PERSON SPECIFICATION

• Friendly, warm individual
• Enjoys meeting people from different walks of life
• A great listener with a genuine interest in helping people
• Able to work well both on your own and as part of a close-knit team
• Hungry to learn and wanting to expand your skill set
• Good time management

SALARY AND WORKING HOURS

Full Time, Permanent

Salary: £21,275 per annum (OTE £23,402)

Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times (Opening hours: Monday - Friday, 8.30am - 5.30pm, Saturday, 9am - 5.30pm, Sunday, 10am - 4pm)

BENEFITS

• Quarterly bonuses averaging around 10-12% a year of salary
• 28 days holidays (that includes taking bank holidays into account)
• Plus, an additional day off for your birthday
• Great pension and share save schemes
• Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans
• Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave
• Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering