Job Description

Job Title: Sales & Marketing Administrator

Location: Woodplumpton, Preston

Working hours: 9.00 - 5.00pm Wednesday - Saturday (possibility of full-time if preferred), 23 days + bank holidays (pro-rata)

Salary: £18,000 -£20,000 (pro-rata)

Responsibilities:

-Responding to & following up on customer enquiries

-Printing, filing & dealing with sales emails

-Keeping track of potential customers` sales

-Liaising with Estate Agents to ensure property listings are correct and effective

-Liaising with Estate Agents on effective marketing of properties

-Preparing sales documentation, using templates, formatting and editing documents in Word, Excel and Outlook

-Managing the customer options and extras spreadsheet and process

-Providing customers with updates on build progress, choices required and deadline dates

-Maintaining and updating customer databases (eg customer enquiries), planning and making follow up calls, carrying out viewings and answering customer questions/enquiries promptly and politely.

-All general Sales & Marketing administration (keep price lists and specification up to date, chasing enquiries etc)

-Writing and preparing social media content and news articles for the website.

-Website (updating, news articles, linking to social media, modernising where needed, ironing out issues with operation)

-Developing brochures, signage and maintaining the brand image

-Looking into & ordering gifts for handovers

-Continual development of our customer service systems through management and improvement of sales checklists

-Obtaining customer feedback

-Arranging face-to-face meetings with customers following Exchange of Contracts stage and arranging site visits at the First Fix build stage of their plot, together with the Commercial Director

-Liaising with site managers in relation to sales and customer choices through reliable updating of communal databases and regular meetings

-Ensuring incentives are included, correctly, in the build by carrying out site visits/inspections

The ideal candidate requirements:

-Previous experience working in an Administration role (minimum 2 years)

-Excellent written and verbal English

-Excellent attention to detail

-Administration & customer database management

-Strong knowledge of MS Office including Outlook, Word, Excel, Wordpress & Social Media

-Excellent communicator possessing good organisational skills, with a positive attitude and an out-going personality

-Time management

-Personable with strong customer service skills

-Creativity and design

-Ability to work on own initiative and also as part of a team

-Negotiation skills with good commercial acumen

-Experience of residential house sales an advantage

Sounds good to you? please get in touch with Stephy on 01772252111 or email on