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Sales CRM Coordinator

  • Location:

    Belfast

  • Sector:

    Admin & Secretarial

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Colleen

  • Contact email:

    colleen.farquharson@brookstreet.co.uk

  • Job ref:

    BEL/298013_1620227118

  • Published:

    almost 3 years ago

  • Expiry date:

    16/06/2021

  • Startdate:

    ASAP

Job Description

Brook Street is recruiting a CRM Sales Coordinator on behalf of our Belfast client

The role will focus on administering the company Customer Relationship Management software tool to correctly manage all Sales/BD data and provide agile and accurate business opportunity reports and statistical outputs.

Responsibilities

* To provide effective & efficient coordination and administrative support to the Sales / BD team.
* Own and administer the company CRM system, produce suite of reports which support pipeline growth and opportunity conversion performance across all 5 target markets and H&W sites.
* Accurately take minutes from key Sales / BD meetings & reviews and issue them timeously to all relevant parties following each meeting.
* Ensure all actions are noted in the applicable Sales / BD Action Log and CRM after each applicable review meeting and distributed to all relevant parties
* Act as the CRM owner / focal point which supports all Sales / BD performance activities, close engagement and interaction with Commercial and Operations, and drives action across the entire Sales / BD life cycle.
* Work closely with the IT / Systems (IFS) team to ensure full system scoping and operability of the CRM system, and deploy effective administration of same. Continually assess appropriate upgrades / improvements to aid data review, reporting and decision making.
* Support the development, implementation, adherence and continual improvement of all Sales / BD processes and procedures to achieve a more efficient working environment.
* Take the lead in responding to enquiries and customer requests
* Work closely with the Sales / BD team and other key stakeholders across the Group, to improve the Sales / BD and quote to cash cycle


Criteria

* Broad working knowledge of CRM systems and their administration
* Understands company policies and procedures
* Experience within a business / project administrative environment
* Competent using Microsoft Office packages
* Excellent communicator - both written and verbal o Excellent organisational skills
* Able to deliver high quality work to tight timescales and under pressure
* Team player

Salary will be disclosed on application - please send CV via the link

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