Banner Search Image

Search for your new career here

Back to Search Results

Sales Order Administrator

  • Location:

    Blackpool

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    Up to £9.2 per hour

  • Contact:

    Emma

  • Contact email:

    emma.mccabe@brookstreet.co.uk

  • Job ref:

    HL8076_1631562214

  • Published:

    over 2 years ago

  • Expiry date:

    25/10/2021

  • Startdate:

    20/09/21 20:39:06

Job Description

We are currently recruiting for a Sales Order Administrator, to join a leading manufacturer of hot water & heating solutions.


Full time hours (Monday - Friday)

£9.20 per hour


Duties include:

" Handle all inbound emails from customers.
" Input customer orders into Syspro ready for delivery.
" Handle all inbound customer calls efficiently.
" Take full ownership of customer issues and see through to the end.
" Accurately advise customers of cylinder availability, expected delivery dates and prices.
" Process customer returns and generate uplift requests for the Hubs.
" Process customer credits for cancelled orders.
" Record and process customer cancellations, either taken verbally or via email
" Evaluate stock levels and highlight potential issues or fixes to the Team Manager to process.
" Liaise with Copper Production where necessary on copper orders.
" Liaise with the Distribution Hubs to ensure deliveries are met.
" Manage contract orders and ensure production are aware of quantities.
" Other duties as required to support team activities.



Essentials:

" Excellent customer service
" Accurate keyboard skills
" Attention to detail
" Proficient in Microsoft office/Teams, Excel, Word, outlook
" Team player - good communication
" Commitment to customer requirements
" Punctuality & good attendance
" A strong pro-active attitude
" Positive and professional attitude
" A clear enthusiasm for the role and strong desire to continually develop
" Trustworthy and demonstrate initiative
" Not afraid to roll your sleeves up
" Good sense of Humour



If this sounds like you, please apply!

Ctas Bar Figure

Looking for a job? Register your CV now

Want a career at Brook Street? Join our team