Job Description

Sales Order Coordinator

Southampton

Salary circa £24,000 - £28,000 per annum

This is a new opportunity for a Sales Order Coordinator to join a global marine engineering business in Totton, Southampton

This business are looking for a bright and enthusiastic Customer Service focussed Order Processor to join their small team, working to carry out the processing and dispatching of sales orders/parts orders to their UK and Worldwide market.

About the Role

Working as a Sales Order Coordinator in this role you will develop and grow relationships with regular customer contact.

Key responsibilities will include:

• Providing commercial / administrative support for national and international customers
• Daily contact with customers predominantly via email and phone; working with the Senior Customer Service Representative to ensure the effective and efficient handling of incoming customer queries
• Entering sales orders onto the system, following strict processes
• Converting quotations from CRM to our stock system
• Picking and processing orders
• Liaising with stock department on out of stock items
• Monitoring status of goods and informing customers of any delays
• Arranging packaging of goods with dispatch department
• Arranging freight of goods in UK and Export
• Liaising with customers to update on delivery status
• Other Admin duties where required
• Producing daily report on dispatch of goods
• Liaising with sales team where required for special instructions
• Full training will be provided, however experience of order processing in an office environment is preferred.

Apply now to have a chat about this great opportunity with a leading employer.

What is in it for you?

In return for your hard work, you will be given:

• Basic salary between circa £24k - £28k per annum, depending on experience and shift.
• The opportunity to upskill with training
• Onsite Parking
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more

What we need from you:

• Strong customer services background
• Experience of processing Sales orders
• Experience of an engineering industry role would be great
• Happy to be office-based (non-remote)
• Good working knowledge of Microsoft Office and ideally SAP/ERP systems
• High customer focus and able to work well in a small team.
• Good commercial awareness
• Excellent attention to detail
• Excellent communication skills and a smart appearance

Want to hear more? Apply Now!

If you like the look of this Sales Coordinator opportunity to work for an employer who cares about your success, future-proofing your career with leading training, please get in touch today by clicking apply.