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Sales Order Coordinator

Job Description

Sales Order Coordinator

Southampton

Salary circa £24,000 - £28,000 per annum

This is a new opportunity for a Sales Order Coordinator to join a global marine engineering business in Totton, Southampton

This business are looking for a bright and enthusiastic Customer Service focussed Order Processor to join their small team, working to carry out the processing and dispatching of sales orders/parts orders to their UK and Worldwide market.

About the Role

Working as a Sales Order Coordinator in this role you will develop and grow relationships with regular customer contact.

Key responsibilities will include:

  • Providing commercial / administrative support for national and international customers
  • Daily contact with customers predominantly via email and phone; working with the Senior Customer Service Representative to ensure the effective and efficient handling of incoming customer queries
  • Entering sales orders onto the system, following strict processes
  • Converting quotations from CRM to our stock system
  • Picking and processing orders
  • Liaising with stock department on out of stock items
  • Monitoring status of goods and informing customers of any delays
  • Arranging packaging of goods with dispatch department
  • Arranging freight of goods in UK and Export
  • Liaising with customers to update on delivery status
  • Other Admin duties where required
  • Producing daily report on dispatch of goods
  • Liaising with sales team where required for special instructions
  • Full training will be provided, however experience of order processing in an office environment is preferred.

Apply now to have a chat about this great opportunity with a leading employer.

What is in it for you?

In return for your hard work, you will be given:

  • Basic salary between circa £24k - £28k per annum, depending on experience and shift.
  • The opportunity to upskill with training
  • Onsite Parking
  • Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family
  • Huge range of retail discounts from high street and online retailers
  • Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more

What we need from you:

  • Strong customer services background
  • Experience of processing Sales orders
  • Experience of an engineering industry role would be great
  • Happy to be office-based (non-remote)
  • Good working knowledge of Microsoft Office and ideally SAP/ERP systems
  • High customer focus and able to work well in a small team.
  • Good commercial awareness
  • Excellent attention to detail
  • Excellent communication skills and a smart appearance

Want to hear more? Apply Now!

If you like the look of this Sales Coordinator opportunity to work for an employer who cares about your success, future-proofing your career with leading training, please get in touch today by clicking apply.

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