Job Description

There is an exciting opportunity for an office based Export administrator to join a market leading company in Coventry.

Reports to Operations Director

Responsible for maintaining high standards in customer satisfaction through the timely and accurate processing of customer orders, both for UK and export as well as responsible for all Exporting paperwork and delivery

Responsibilities

Inputting all sales orders for the business
Arranging all export carriage including paperwork and customs requirements
Liaising with Sales, Operations and Finance to ensure orders processed accurately and in a timely manner
Seeing orders through to delivery or collection by the customer
Simple invoicing
Liaising with Couriers/carriers for UK and Export
Updating Price lists on SAGE
Obtaining proof of deliveries where necessary
Managing rollout orders
Analysis of late orders

Deliverables

All orders received by 3pm input on the same working day
Orders input accurately with correct lead times
Sales invoicing done on a daily basis
Price lists updated from quotes for sales people in a timely manner
Exporting paperwork all correct


Requirements

Export experience is essential
A can-do attitude and a positive work ethic
Attention to detail
Methodical, organised person
Sound office skills (especially Excel) and understanding of business systems
Experience in sales order processing is desirable but not essential. Customer service delivery and exporting
Working knowledge of ERP systems would be advantageous, Ideally Sage 1000, or Sage line 500
Knowledge of shipping goods, both UK and export is essential.
knowledge of Incoterms and commodity codes advantageous
Potential and desire to grow within a dynamic, expanding business
Commutable to Coventry

Rewards

Salary band £18-23k depending on skill levels and experience
33 days holiday including statutory entitlement, with long service holiday scheme
contributory pension scheme and company bonus scheme
free annual health checks and on site parking