Job Description

Customer Service Assistant Required!

Our client is looking for a Wholesale Sale Support Assistant to join a busy sales team. You will provide support to sales agent and distributors across the UK and the world located in North London - NW10. Our ideal candidate is an experienced professional with knowledge of sales and customer service. You should also be able to interpret sales metrics and be goal oriented. We expect you to perform well in a team environment and have exceptional interpersonal skills.

Your Duties- Processing new sales leads from field sales, Adding new customers and prospects into the system accurately, Managing the correspondence between the sales team, Head Office and customers, Monitoring customer accounts, Reporting on sales activities, Providing direct B2B customer support, Order entry and data management, Providing data and reports to Sales Agents and Management, Dealing with complaints and issues, Tracking customer deliveries via, DHL, UPS, FEDEX etc, Keeping track of sales targets on a customer level, Answering phone calls from B2B and Sales Agents in the field and Staying up-to-date with new product and feature launches and ensure sales agents and distributors are also up to date

You will need to have: 2 years experience in similar role or customer service / sales role. Good IT skills including using Microsoft Excel and CRM. Good communication skills and people person.

Your package: £23- £30k based on experience, full time permanent role, office based with 1 day working from home after probation, 28days holiday, department incentives, pension, free parking and free products.

Apply now!!!