Job Description

My client is a business energy consultancy firm and is a leader in their field across the UK and overseas. Providing an excellent customer experience through the consultancy journey.

THE ROLE

I am currently advertising for a Sales Support/Administrator vacancy in an office in Tamworth. It is a Sales and Admin role and I'm looking for people who have got the drive and determination to offer amazing service every day. You should demonstrate the ability to truly connect with customers and offer best in class service in a multi-channel office environment and have the desire to go the extra mile and consistently delight customers.

SALARY AND WORKING HOURS

Monday - Friday 9:00am until 17:00pm (30 minute Lunch)

37.5 hours per week

Salary is £18,000 to £24,000 per annum (depending on Experience)

Permanent role

BENEFITS

Flexible Working: EES employees have the opportunity to work from home 2 days a week, with the other 3 days working from company office (Tamworth office)

Company Provide: Laptop, Mobile Phone (Samsung Handset), Printer

Pension:

• EES operate with standard government NEST pension scheme and offer 4% of matched employee 4% contributions each month.
• EES can integrate payments into existing pensions should employees already have running pensions when joining the company.
• EES also offer a Salary Exchange scheme whereby employees can increase their nominated pension contributions to benefit from salary before tax deductions.

Holiday Entitlement:

• EES offer 21 days annual leave + bank holidays and also offer an additional days holiday for Birthday leave.
• If an employee birthday falls on a weekend, the employee can select either the Friday/Monday before and after to have as their allocated birthday leave.

Go-Benefits:

• EES are set to launch a company Go-Benefits scheme which will provide employees to a preferred partner and preferential rates for benefits such as:
• Life and Medical Insurance Policies
• Cashback and discounts from 2,500 high street stores
• Cashback and discounts from associated restaurants within UK
• Foreign exchange discounts and money off selected holidays within UK and abroad
• Health Care Plans (Denplan etc)

KEY RESPONSIBILITIES/DUTIES

• Responsible for validating data and tenders through direct and indirect relationships
• Tendering prices to market.
• Prioritising incoming workloads.
• Ensuring data entry and validation is completed within timescales
• Supporting customer service queries
• Ensure prices are delivered within time scale with a high level of accuracy and minimum error.
• Understanding the end-to-end customer journey.
• High level understanding of the Sales Process
• Effective and organised use of Admin Systems to store documents appropriately.
• Organisation of the day-to-day pipeline.
• Communication with the team about ongoing deals queries
• Keeping track of the registration report and communicating and logging any objections that may occur.
• Maintaining awareness of industry and company knowledge.
• Responsible for one drive- data input ensuring data is saved appropriately and is kept up to date

PERSON SPECIFICATION

• Be able to demonstrate a high level of organisation skills
• Have the ability to work on own initiative to meet deadlines
• Manage multiple assignments at once whilst maintaining a high level of service
• Adaptable and Flexible with proactively anticipating stumbling blocks and develop contingency plans
• Wiliness too take responsibility for the quality and timeliness of work
• Be customer focused with an emphasis on the customer needs and goes beyond basic service expectations to help implement solutions
• Excellent communication skills - both written and oral
• Team Player - Someone who encourages team unity through sharing information and expertise.

DOES THIS SOUND LIKE YOU?
Please send your CV and call Connor on 0121 480 8215