Job Description

Executive Officer
Pay Rate £13.82
Edinburgh Based
Temporary Role 3- 6 months
Start Date 25/8/21
Our client is looking for a team of executive officers to join their established team in Edinburgh , this is a Monday to Friday role , 37 hours per week . This role involves managing your own case load and communicating with customers. As a executive officer you will be responsible for managing your own work load and dealing with traders ( businesses). This role involves sending out letters, correspondence and ensuring businesses are compliant.

Key Duties:
" Check departmental and open source systems (Companies House)
" Draft letters (a template will be provided; some minor deviation may be required)
" Update Spreadsheets for case recording and MIS reporting purposes
" Leave notes on case records following an agreed format/structure
" Checking departmental systems to ensure completeness of records for example fees are paid correctly.
" Navigation across multiple systems
" Taking responsibilities
Required Skills:
" Basic Excel/word skills
" Basic letter writing/drafting ability
" Mail Merging
" Basic understanding of handling customer information and data retention
" Some understanding of the supervision or AML registration process (can be easily upskilled)
" Customer service/engagement awareness
" An eye for accuracy and completeness, strong attention to detail
" Ability to take actions in a timely manner with accuracy
" Work in a high-volume time focused setting to strict service level agreements.

NB - Financial services background desired but not essential, background checks will be carried out as part of process