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Senior Contact Centre

  • Location:

    Leeds, West Yorkshire

  • Sector:

    Public Sector

  • Job type:


  • Salary:

    £9.28 - £10.31 per hour + holiday pay, pension

  • Contact:

    Leeds CL

  • Contact email:

  • Job ref:


  • Published:

    over 1 year ago

  • Duration:

    12 months

  • Expiry date:


  • Startdate:


Job Description

Do you have a background within the public sector? Do you want to work for the UK's largest public sector employer within an administration setting? If you have answered yes to the above then please read on as we want to hear from you.

The contact centre team based in Leeds City Centre is looking to expand and develop its team due to natural attrition however they have also been awarded a number of specific projects that need staff to manage this.


Potential permanent opportunity available that offer career and development.

City Centre (location 5 minutes from any station)

Modern offices with accessible amenities

Professional and forward thinking culture

Very Competitive rates of pay

Due to the nature of this role the duties and responsibilities can change however they will include:

Responding to email queries using CRM

Taking a variety of inbound calls using the intranet system to help with queries from Doctors, nurses and the general public


You must have great customer service and have previous experience in a call centre environment.

Excellent communicator both orally and written

You must be competent using a computer

If the above is of interest to you then we want to hear from you so please click apply for further information. If this is not the right role for you then please continue to our website for alternative opportunities. As these roles are within the public sector reference and back ground checks will be required however your local consultant Siobhan will discuss this with you.


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