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Senior Customer Service Advisor

  • Location:

    Bradford, West Yorkshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £23000 - £24000 per annum

  • Contact:

    Katie

  • Contact email:

    bradford.admin@brookstreet.co.uk

  • Job ref:

    BRA/141830_1563535036

  • Published:

    about 1 month ago

  • Expiry date:

    18/08/2019

  • Startdate:

    26/08/19

Job Description

We`re working with a very well established Bradford based company with a fantastic reputation to find a Senior Customer Service Advisor to join their team.

You`ll be joining a diverse team of Customer Service Advisors, providing advice and guidance to your clients. This is a great opportunity for a confident and experienced candidate to join a longstanding team and be offered real company longevity.

Within the role, day to day duties will include:

  • Acting as an account manager for high value customer accounts
  • Dealing with escalated queries and complaints
  • Ensuring the customer database is up to date
  • Taking orders from customers
  • Processing orders on to the system
  • Arranging deliveries, ensuring dates and addresses correspond with customer requirements
  • Liaising with internal departments to ensure customer orders will be received on time
  • Liaising with external companies, such as suppliers and transport companies

We`re looking for a confident customer service advisor, with an excellent telephone manner and team playing skills.
Experience of SAP is essential.
Good working knowledge of MS Office
Experience within the manufacturing/engineering sector in a customer focused role is highly desired.

In return our client offers:
A salary in the region of £23,000 - £24,000
Free onsite parking

To be considered for interview, please apply online now!
For any queries, contact Katie on 01274 331200.

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