SEO Key Account Manager / Account Manager
Basic up to £29,000 depending on level of experience plus uncapped bonus (OTE £40k).
Location: Ellesmere Port
As a result of rapid growth and the successes we have achieved within our market sector, we are recruiting for a driven individual to join our Account Management team
You will be responsible for a portfolio of approximately 5 - 10 existing customers' accounts based across the UK, with the occasional client abroad.
As one of our Account Managers you will work with new and existing client accounts to ensure that we deliver the highest level of service and maximise all potential business whilst maintaining regular contact with clients and reviewing their account performance monthly to ensure that it meets client objectives.
You will renegotiate and renew contracts on an ongoing basis and remain in constant contact sending, discussing and analysing monthly reports with clients. You will need to understand and interpret client data in a clear and commercial manner.
Full training on our proposition can be provided but you will need to be able to understand and interpret campaign data relating to Search Engine Optimisation (SEO) and Pay Per Click (PPC). The use of Microsoft Excel, analysing data and understanding trends will be part of the day to day role.
You will create contracts, proposals and marketing literature, renewing contracts, cross selling new products and services, up-selling and retaining clients where applicable and check all client workflow in pivotal ensuring delivery and placement of workflow in line with agreed client strategy.
You will work closely with internal departments to oversee delivery of service to enable you to manage the client's portfolio. You will attend both internal and external client meetings and proactively anticipate client's expectations regarding account performance before attending the meeting.
Your main goal is to retain clients by fulfilling all aspects of the role and be proactive to identify and resolve any client issues in an effective manner.
If you're driven by building client relationships, delivering outstanding customer service and motivated by commission generated on renewals and cross selling of additional services, we want to hear from you.
Basic salary of up to £29,000 depending on level of experience plus uncapped bonus (OTE £40k). Plus several other benefits.
Working hours are Monday to Friday 9am to 5pm with 1 hour unpaid lunch break, however we do require employees to work flexibly and work the hours required for their role.
Our holiday year runs from 1st Nov to 31st Oct
New employees receive 20 days annual holiday (pro rata from start date) holiday entitlement increases as follows; 1-2 years' service - 22 days over 2 years' service 25 days
Pension is with Standard Life currently at the government required contributions for both parties.
Perks and why to work for Click
We're a multi award-winning agency
Opportunity to work alongside a range of leading brands
Career development and progression
Receive great support and training
Superb working environment
Thrive in our unique culture
Whats in it for an employee
Excellent holiday entitlement
Fresh fruit everyday
We provide the tea and coffee
Quarterly social events
Chance to get involved in charitable events
Casual dress code
Get thee day off on your birthday
On site car park and train station within walking distance
If a candidate has worked at the following competitor agencies then they would be of interest
To apply call Rebecca on 01512426090 or send your CV