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Service Administrator

  • Location:

    Coventry, West Midlands

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    £21000 - £25000 per annum

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    25 days ago

  • Expiry date:


  • Startdate:


Job Description

Fantastic opportunity to join a well-established growing company in Coventry as a Service Coordinator! You must have administration experience within in an office-based environment. This is a really exciting opportunity for someone who wants a career, excel there skills further and not afraid to get stuck in.

Monday to Friday (8-5 Monday to Thursday 8-1 on Fridays)
£21,500 - £25,000 DOE
Career development
On site parking

Main duties but not limited to;
" Prepare and maintain engineer's work schedules in line with customer requirements within the Service software system; ensuring engineers are informed of their scheduled work priorities
" Contacting customers to secure vehicle availability and reacting to changing customer circumstances to ensure engineers are fully utilised
" Processing engineer job reports through the service software system to ensure accurate records of work carried out
" Reconcile and follow up on incomplete jobs to ensure outstanding repairs are resolved with the minimum customer inconvenience
" Prepare, organise and reconcile weekly parts deliveries to ensure engineers have adequate stock to complete repairs, liaising with purchasing & procurement team
" Produce accurate reports on vehicle status' for circulation to customers highlighting priorities and facilitate decision making
" Raise invoices, obtain customer order numbers and, where necessary, progress payment for work carried out
" Cover for other members of the team when on holiday
" General adhoc duties where necessary to assist the smooth running of the company
" Collate and submit accurate engineer timesheets for sign off

Person Specification;
" Administration experience
" Strong IT skills including MS packages
" Organised
" Able to multi task whilst hitting deadlines
" Experience using SAGE is advantageous

If interested in this role please click APPLY NOW, a member of the team will be in touch if successful.


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