Service Administrator
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Location:
Coventry
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Sector:
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Job type:
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Salary:
£21000 - £25000 per annum
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Contact:
Chloe
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Contact email:
coventry.web@brookstreet.co.uk
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Job ref:
COV/19147_1658767607
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Published:
almost 2 years ago
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Expiry date:
5/09/2022
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Startdate:
18/07/22
Job Description
Fantastic opportunity to join a well-established growing company in Coventry as a Service Coordinator! You must have administration experience within in an office-based environment. This is a really exciting opportunity for someone who wants a career, excel there skills further and not afraid to get stuck in.
Monday to Friday (8-5 Monday to Thursday 8-1 on Fridays)
£21,500 - £25,000 DOE
Career development
On site parking
Main duties but not limited to;
" Prepare and maintain engineer's work schedules in line with customer requirements within the Service software system; ensuring engineers are informed of their scheduled work priorities
" Contacting customers to secure vehicle availability and reacting to changing customer circumstances to ensure engineers are fully utilised
" Processing engineer job reports through the service software system to ensure accurate records of work carried out
" Reconcile and follow up on incomplete jobs to ensure outstanding repairs are resolved with the minimum customer inconvenience
" Prepare, organise and reconcile weekly parts deliveries to ensure engineers have adequate stock to complete repairs, liaising with purchasing & procurement team
" Produce accurate reports on vehicle status' for circulation to customers highlighting priorities and facilitate decision making
" Raise invoices, obtain customer order numbers and, where necessary, progress payment for work carried out
" Cover for other members of the team when on holiday
" General adhoc duties where necessary to assist the smooth running of the company
" Collate and submit accurate engineer timesheets for sign off
Person Specification;
" Administration experience
" Strong IT skills including MS packages
" Organised
" Able to multi task whilst hitting deadlines
" Experience using SAGE is advantageous
If interested in this role please click APPLY NOW, a member of the team will be in touch if successful.
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