Service Co-Ordinator/ Engineer Scheduler
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Location:
Watford
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Sector:
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Job type:
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Salary:
£24000 - £30000 per annum
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Contact:
Sonya
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Contact email:
watford.branch@brookstreet.co.uk
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Job ref:
WAT/151564SQ_1547113533
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Published:
about 5 years ago
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Expiry date:
9/02/2019
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Startdate:
28/03/19
Job Description
Fantastic company seeking a new team member for their Service Co-Ordinator / Engineer Scheduler role - will train candidates from an Engineering / toolmaker, parts dealership role.
Uk Sales & Distribution of Printing Products
Providing excellent customer service, demonstrating a proactive and professional manner. self motivated and able to work independently or as part of a team. Ensure press investigation and repairs are allocated to an appropriately skilled engineer within the timescale dictated by the client Service Level Agreement. You will be responsible for scheduling engineers` workload and maintain records accordingly. Liaising with the UK parts team to ensure deliveries are actioned and arrive on customer site in time for intervention. Communicate and work alongside staff within the office to resolve customer queries, maintaining records taking ownership to resolve complaints / queries.
Excellent customer service background gained from a mechanical engineering , parts dealership, toolmaker, engineer co-ordination
23-30000 according to background plus 23 days holiday plus statutory / Pension / Healthcare/ Car Parking / Death in service x 6
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