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Service Coordinator

  • Location:

    Birkenhead, Merseyside

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £23000 per annum

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


Job Description

Do you have servicing experience or an exposure to assisting engineers in their daily duties or job tasks? Are you looking to work for a well-established engineering company on the Wirral?
If so, this could be the perfect role for you. Working at the company`s head office on the Wirral, you will be managing all aspects of service coordination supporting the servicing department.

Benefits for this role include:
" Competitive annual leave salary £23,000 per annum - dependant on experience.
" Working hours of 0800-1700 Mon-Thurs / 0800-1600 Fri.
" 25 days holiday`s (including bank holidays).
" Free on-site car parking facilities and local public transport links.
Key responsibilities in this role include:
" Answer service telephone calls in a swift and efficient manner.
" Produce quotations on receipt of service job reports, submit quotations to clients and follow up accordingly.
" Co-ordinate and plan service work in advance including logging information onto our internal job management system, arranging appropriate attendances for service works and ordering of parts where necessary.
" Assist in opening and closing of service jobs and justifying the material and labour content, ensuring all relevant costs, returned parts are correct before invoicing.
" To maintain an outstanding level of client service, to liaise directly with clients ensuring all service queries are sufficiently answered.
" Managing Client Portal Requirements and keeping the portal up to date for ongoing & completed works
" Supporting Service Director and Service Manager in general service duties.
" Creation of weekly order number request report to be distributed to Directors
** This job description in no way states or implies that these are the only duties to be performed**

To apply for this role, you MUST have the following skills and experience:
" Be able to work at a fast pace and deal with change effectively
" Some form of experience within a service and maintenance focused role - duties or a similar industry.
" Good communicator - verbally and written.
If you fit the above criteria, please apply directly and to speed up your application, complete our pre-registration link on

If you require any further information on this role, please e-mail Alex on


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