Brook Street currently has the pleasure to be supporting a global organisation who are looking for a Service Delivery Manager to work at their Milton Keynes site.
We want to speak with punctual, customer service orientated people who have previous experience of working within a similar role.
As a key member of the dealer management team, reporting into the Regional Service Market Director, the Service Delivery Manager's core role is to manage all daily activities within the Dealerpoint relating to the service department and site, efficiently and effectively. Managing and Leading the team in delivering on agreed performance targets in the short and long term. Ensuring that the Dealerpoint team are working in line with WPP processes, and that all service work is completed to the highest quality standards. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus, ensuring that the Dealerpoint profitability is optimised.
To be successful you will have;
- 3-5 years relevant management experience
- Preferably experience of working within the motor vehicle industry, preferably a technical / workshop background
- Knowledge / experience of leading and managing teams.
In return you will be offered an extremly competitive salary and employment package. Including car/pension/bonus scheme etc.
If you feel you meet the above then please do apply! or call Mike on 01483 726167 to discuss it further.