Service Desk Administrator
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Location:
Cardiff
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Sector:
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Job type:
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Salary:
Up to £21500 per annum + hybrid working and bonus
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Contact:
Kerry
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Contact email:
kerry.lewis@brookstreet.co.uk
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Job ref:
CAR/808868_1656946121
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Published:
almost 2 years ago
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Expiry date:
15/08/2022
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Startdate:
25/07/22
Job Description
Our client based very central to the centre of Cardiff is looking for a good customer service and administrator to work on a hybrid basis, this is a fantastic permanent opportunity with a growing & established employer for Service Desk Administrator to join their team due to growth.
This role has no evening or weekend work, 37.5 hours per week, hybrid working 2/3 days in the office and the other days home working.
You will be handling complex and difficult enquiries so a background of problem solving would be perfect for this role.
You will be processing requests for maintenance & repairs of equipment, booking engineers as required
Raising invoices and creating worksheets
Update customers, engineers & other departments dealing with customers and suppliers
We're looking for people who are IT literate, have excellent attention to detail and want to work as part of a team. It will be working in a fast paced environment so teamwork is really important.
Benefits:
Great location - Cardiff city centre
Bonus paid quarterly based on performance of £2000 per year
Cycle to work scheme
Discounted gym membership
Hybrid working (2-3 days at home per week)
Apply Now for further information!
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