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Service Desk Administrator (Hybrid working)

  • Location:

    Cardiff, Wales

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £19500 per annum + + £2000 Bonus on OTE

  • Contact:

    Kerry Lewis

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Startdate:


Job Description

Are you looking for a hybrid working customer service or administration role in Cardiff City Centre? We have a fantastic permanent opportunity with a growing & established employer for Service Desk Administrators to join their team due to growth.

This role has no evening & weekend work, 37.5 hours per week between 0800-1730.

Duties include:

  • Processing requests for maintenance & repairs of equipment, booking engineers as required
  • Raising invoices and creating worksheets
  • Processing orders for parts
  • Update customers, engineers & other departments

We're looking for people who are IT literate, have excellent attention to detail skills and want to work as part of a team. This is a fast paced environment and teamwork is really important.


  • Great location - Cardiff city centre
  • Bonus paid quarterly based on performance of £2000 per year
  • Cycle to work scheme
  • Discounted gym membership
  • Hybrid working (2-3 days at home per week)

This role would suit any candidate who has worked in a similar role, experience from British Gas, SSE, Swalec, Welsh Water, NPower, EON, Webhelp, Serco or Conduit would be ideal.

Apply Now for further information!


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