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Showroom Administrator / Advisor

Job Description

Due to continued growth and new business, my client is looking to add an additional person to a team of 10, to assist with the day to day running of a Very High End Showroom.

Working closely with the Showroom Manager, you will take full responsibility for the day to day running of the Showroom to ensure that the Showroom is visually merchandised to an excellent standard and to ensure that the highest levels of Customer Service are given at all times.

Brand Image

" Maintaining my client`s image to the highest standards.
" Ensuring the Showroom and all displays are neat and tidy at all times.
" Responsibility for stock management and ordering.

Customer Service

" To ensure that my client`s Customers are extended the highest levels of customer service at all times.
" To deal promptly with Customer enquiries, liaising with customer services in order to resolve queries.
" To provide accurate advice on colour and suitability.

General

" Review systems on an ongoing basis to improve efficiency and service levels.
" Key holder responsibilities, i.e. opening and closing the showroom, covering in the case of absence, ability to be onsite in the event of an emergency.
" Maintain good relations with neighbours and actively explore local marketing opportunities
" Misc. administrative tasks as and when required.

Skills/Knowledge/Experience

Ability to calculate VAT
" High end customer service within a high value environment
" Computer savvy
" Exceptional communicator both written and verbal
" Proven customer satisfaction record

Behaviours/Attributes:

" Highly organised
" Diligent and conscientious

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