Job Description

Major Account London East - Senior Engineer for CCTV and Electronic Integrated Security - single location

OTE of £40k - £45k

Scenario: You will be currently working within a senior technical environment and have a proven track record in the Electronic Security Industry possibly feeling undervalued with a desire to progress in your career. It's time to step up to this self-determined role which properly rewards you for your responsibility, commitment, knowledge and contribution, guarantees to upskill you to the latest technology embracing the exciting world of IP and involves you in all aspects of commercial and technical lifecycle management of your own account embracing the Link 90 minute™ rule.

Ideal Location: You will be living ideally within the M25/M11/A10/A12/A13 to the East of London in easy reach of the Blackwall Tunnel

The opportunity: To join a well-established engineering team in an ambitious and innovative SME with an enviable reputation in the CCTV and Access Control management of over 30% of UK Shopping Centres, also large National Companies, both Government and Education accounts and single-site contracts.

Job offering: You will be responsible for all engineering and lifecycle management of one of the Company's major accounts single site operating within our 90 minute™ rule (travelling time from your home base). This is a self-determined role, no more taking instructions, and comes with complete control and responsibility for the day-to-day planning, technical and operational health and lifecycle management of the Company's customer. This is a chance to shine and showcase your skills and performance; the role has its own single point of contact operational support, extensive technical resources including on-going training and direct reporting and accountability to the Company's senior management team during a regular quarterly business review.

In the first instance the role will be supervised and you'll be inducted by our Southern Service Manager and assisted by neighbouring ASM engineers until well and truly acclimatised to the Company's culture, work practices, site knowledge and high standards of customer care.

The Company works on a self-determined 'out-of-hours' policy which encourages good engineering and customer relationship.

A unique 'dashboard' gives you a senior overview of the company's performance including all financial and servicing activities.

Your profile & qualifications

• To be considered as loyal, dependable, reliable with integrity
• Personable with strong 'client facing' skills in communication and problem solving to establish and maintain a long-term relationship with this single site customer
• To be prompt, pro-active, gaining a reputation for punctuality, honesty through proberty.
• Good organisational skills, particularly in organising your own time, and maintaining high and recognisable standards throughout your own commitments
• A strong knowledge and qualification in electronics
• Good current working knowledge of PC/IP and digital technology
• H&S compliance and awareness
• A naturally intuitive approach to fault finding
• A hunger to learn and excel in front of your customer's team
• Good administrative house-keeping
• Be a participator not a commentator
• Equally comfortable working independently as well as able to be a team player when required

The Company provides for:

• Company commercial vehicle
• Laptop/mobile
• All access equipment (including mechanical) training
• Diagnostic equipment
• Substantial extra earnings from all lifecycle and upgrade revenue from your site
• Bespoke and long-term training program
• Career pathway planning
• Medical cover
• Pension contribution
• Comms allowance
• VPN for updates, statistics and collaboration

*Our Commitment to Confidentiality

Initial interviews will be held out of hours and any meetings and discussions will be held with complete confidentiality