Job Description

Student Wellbeing Support Administrator - Work from home opportunity!

Full time - 37 hours per week

Pay rate to be confirmed

Duties & responsibilities include:

* Assist with the administration, coordination and delivery of internal and
external non-medical helper service, including liaising with internal colleagues
and external providers

* Assist in the collection and analysis of management information from relevant
systems to aid implementation of operational and administrative processes and
procedures

* Provide appropriate administrative support for the counselling service and assist
with diary and waiting list management for this area


* Assist with maintaining financial records (eg complete purchase order request
forms etc) in an accurate and timely fashion and in line with financial
regulations. Liaise with NMH suppliers and funding bodies as needed to resolve
finance queries

* Arrange and service meetings and ad hoc groups as required including case
conferences and other meetings which form part of the Fitness to Study
Procedure

* Respond to, understand and use own initiative to solve customer support queries
by telephone, email, or in person, and log information in a clear and accurate
manner, referring complex support queries to the appropriate professional service
e.g. careers advisors, counsellors, disability support etc.

* Utilise appropriate I.T. systems (eg Banner, Sharepoint, Excel) to provide
appropriate administrative support, adapting processes as needed to facilitate
service delivery

If you would like to apply, please apply online and complete our online registration using the link provided below:

https://registrations.brookstreet.co.uk/full-registration.aspx