Job Description

We have an exciting temporary opportunity as a Support Service Administrator at HMP The Verne in Portland.

The job holder will provide administrative support within the Business Hub including, switchboard duties, post distribution, filing, photocopying and typing (if qualified typist)

This is a non operational job with no line management responsibilities.
Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:
 Operate the switchboard appropriately by Identifying the callers needs ensuring all messages are communicated to the appropriate parties
 Receive, open, distribute and monitor all prisoner mail on a daily basis in line with local and national policies and make sure it is kept securely at all times
 Receive/distribute all incoming staff mail in a timely manner and coordinate the sending out of prisoner and staff mail
 Send, collect and distribute faxes to appropriate staff
 Forward any mail on to establishments for prisoners who have transferred
 Make sure investigation and hearing tapes are transcribed in an efficient and accurate manner (if qualified typist)
 Provide copy typing provision when required (if qualified typist)
 Keep securely copies of all documentation, either in hard copy or electronic form
 Process Chaplaincy paperwork including prisoner applications and arranging visits
 Act as contact point for communications, prioritise and distribute

distribute to the appropriate person or relevant department in establishment
Undertake administrative tasks including:
 Provide administrational assistance in area of work
 Maintain accurate filing system for area of work
 Respond to queries relating to area of work, redirecting where required

All candidates are subject to security and identity checks prior to taking up post
 All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probation period within NOMS
 All staff are required to declare whether they are a member of a group or organisation which the Prison Service considers to be racist
Essential Skills/ Qualifications/ Accreditation/ Registration
An ability to fulfil all spoken aspects of the role with confidence through the medium of English
37 hour working week £7.98 per hour