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Team Leader

  • Location:

    Norwich, Norfolk

  • Sector:

    Admin & Secretarial, Customer Service, Public Sector

  • Job type:

    Temporary

  • Salary:

    Up to £12.66 per hour

  • Contact:

    Peterborough Public Sector

  • Contact email:

    peterboroughgov.branch@brookstreet.co.uk

  • Job ref:

    NORSTEHJ8182_1583771546

  • Published:

    9 months ago

  • Expiry date:

    8/04/2020

  • Startdate:

    03/02/2020 16:56:51

Job Description

Our client based in Norwich, is seeking a temporary employee to join their team as a Team Leader, leading a team of three Process Assistants. The hours of work are on a shift rotation and will be between the hours of 8am and 8pm, including alternate Saturdays.

You will be supervising a team of three, ensuring they are delivering to targets and providing a high quality of service.

The role will include but will not be restricted to;

- Motivate and develop the team and encourage communication
- Schedule the teams work to required timescales and service levels
- Lead the planning implementation in order to ensure the availability of required staff members
- Ensure that agreed processes, standards and timescales are adhered to
- Identify and manage improvements
- Update and maintain databases
- Collect and provide statistical data/reports as required
- Being the teams point of contact for help and support

The ideal candidate will be very organised with experience of leading a team in a busy and structured environment.

You will be required to have previous Managerial experience of leading a team with the ability to manage a small budget (FTE`s and overtime) and to set and achieve performance targets.

The rate of pay is £12.66 an hour. Holiday entitlement and pension scheme available.

Apply online today!

For additional information, please contact the Public Sector team on 01733 310855.

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