Team Leader
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Location:
Norwich
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Sector:
-
Job type:
-
Salary:
Up to £9.51 per hour
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Contact:
Jess
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Contact email:
peterboroughgov.branch@brookstreet.co.uk
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Job ref:
NORMOJHJ4913_1579021740
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Published:
over 4 years ago
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Expiry date:
13/02/2020
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Startdate:
03/02/2020 16:56:51
Job Description
Our Public Sector client based in Norwich is looking to recruit an experienced Team Leader to cover Maternity within their department.
You will be managing a team of 10 workers who take phonecalls on an enquiries helpdesk. The role will include, but will not be restricted to;
- HR elements
- Dealing with escalations
- Helping assist with recruitment
- Administration
- Ensuring service levels are adhered to
- Leadership and management
- Meetings
The ideal candidate will have previous experience of leading a team in a busy and challenging environment.
You must be able to lead a team and be proficient in customer service. You will need to be aware it is in a call centre environment and you will be the first point of contact for dealing with customer complaints.
The rate of pay is £10.75 an hour. Holiday entitlement and pension scheme available.
Apply online today!
For any additional queries, please contact Jess on 01733 310855.
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