Back to Search Results

Team Leader

Job Description

Our Public Sector client based in Norwich is looking to recruit an experienced Team Leader to cover Maternity within their department.

You will be managing a team of 10 workers who take phonecalls on an enquiries helpdesk. The role will include, but will not be restricted to;

- HR elements
- Dealing with escalations
- Helping assist with recruitment
- Administration
- Ensuring service levels are adhered to
- Leadership and management
- Meetings


The ideal candidate will have previous experience of leading a team in a busy and challenging environment.

You must be able to lead a team and be proficient in customer service. You will need to be aware it is in a call centre environment and you will be the first point of contact for dealing with customer complaints.

The rate of pay is £10.75 an hour. Holiday entitlement and pension scheme available.

Apply online today!

For any additional queries, please contact Jess on 01733 310855.

W1siziisijiwmtgvmdyvmjivmtevmtyvmjivmtevy3rhcy1iyxitzmlndxjllmpwzyjdlfsiccisinrodw1iiiwimjawmhg3mjajil1d

Looking for a job? Register your CV now

REGISTER

Looking to recruit? Find the perfect hire

Upload Job

Want a career at Brook Street? Join our team

Join Now