Job Description

Do you have over two years' experience in a Plumbing focused role? Can you provide plumbing help, product queries and the identifying of faults?

If so, this could be the perfect role for you.

Working at the client's head office in and around the Ormskirk to Skelmersdale area, you will be expected to provide technical advice and ensure a smooth customer service journey.

Benefits for this role include:

A competitive basic annual salary of up to £23,000 per annum.
Suitable working hours across a Mon-Fri period.
Free on-site car parking facilities - please be aware the nearest public transport is a long distance away so holding a driving licence and your own vehicle is essential.

Day to day duties in this role include:

Assisting the customer service department with any installation advice, product queries and the identifying of faults.
Making outbound calls to customers to gather information and also discuss product queries that would require technical expertise.
Handle effective after sales support.
Investigate product issues that have been reported into the customer service team.
Ensure technical files and specifications are produced.

In order to apply for this role, you MUST have the following skills and experience:

Must have a plumbing background and experience is essential due to the technical advice required to be given.
Key understanding of hot water systems and handle problem resolutions of installations and faults.
Have the ability to work in a fast paced environment.

If you fit the above criteria, please apply directly and to speed up your application, please complete our pre-registration link on http://registrations.brookstreet.co.uk/full-registration.aspx

If you require any further information, please e-mail Daniel on