Job Description

Technical Assistant

Sherburn In Elmet

Up to £22,000 per annum

Permanent Contract

Monday to Friday - 08:00am - 5:00pm

About the Role:

We are currently looking for a Technical Assistant to play a vital role within an industry leading company.

Main duties include (but not limited to):

• Monitoring, compiling and maintaining systems for complaint investigations and responses
• Ensuring customer complaints are displayed on KPI boards monthly
• Completion of data required for the complaint reduction plan and ensuring minutes are taken in the meetings.
• Completion of all customer KPI reports
• Completion of all internal KPI reports (board report, monthly KPI, weekly KPI, morning meeting weekly report)
• Collation and trending of micro and chemistry results on a weekly basis, and ensuring any failures are rested and reports updated with further results
• Completion and distribution of all trending reports (micro and chemistry) to the management team
• Assist with traceability studies
• Conduct taste panels
• Supporting and collating information as required for any customer visits, internal or external audits.

Desired skills and knowledge:

• Previous experience using Microsoft Office Packages (training will be provided)
• Excellent communicator with good personable skills
• Attention to detail and accuracy
• Follow GDPR Guidelines
• Excellent team work ethic
• Ability to adapt to the changing needs of the company
• Flexible approach with ability to carry out a wide variety of tasks

There is also the opportunity to develop your skills further/ knowledge and enrol on the apprenticeship scheme after successful completion of probationary period.

If you feel as though you would be suitable for this position, please apply now!