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Technical Call Vetting Engineer

  • Location:

    Cardiff

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Up to £21000 per annum + onsite parking, overtime rate

  • Contact:

    Kerry

  • Contact email:

    kerry.lewis@brookstreet.co.uk

  • Job ref:

    CAR/808360_1642441659

  • Published:

    about 2 years ago

  • Expiry date:

    28/02/2022

  • Startdate:

    ASAP

Job Description

Our client is looking for Technical Call Vetting Engineer with strong technical pc hardware knowledge and excellent interpersonal skills to join a well established company based in Pentwyn, Cardiff

The role will be answering first line phone calls on Vista`s IT Helpdesk, this will include call logging and undertaking first line fixes, also directing calls to 2nd and 3rd line resolvers as required. The role will also support the technical services team in contacting customers and engineers when required.

The hours for this role will be between 8am - 4.30pm, 9am -5.30pm and 12.30pm - 9.30pm with occasional weekend work.

The benefits offer onsite parking, gym membership, 25 days hols plus stats and many more perks.

Please apply ASAP if you have strong technical pc hardware knowledge coupled with strong interpersonal skills

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