Technical Co-Ordinator
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Location:
Preston
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Sector:
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Job type:
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Salary:
Up to £20000 per annum
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Contact:
Stephy
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Contact email:
preston@brookstreet.co.uk
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Job ref:
PRE/206664_1554388355
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Published:
about 5 years ago
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Expiry date:
4/05/2019
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Startdate:
13/05/19
Job Description
Job Title: Technical Co-ordinator
Salary: Circa £20K pa
Hours: 38.5 hours per week
Shifts: Varying shift patterns from Monday to Friday ranging from 8:30am to 6:00pm on a rota basis
Holiday: 20 days holiday, rising to 25 after 3 years' service, plus up to 3 additional days per year awarded quarterly for 100% attendance
Location: Longridge, Preston.
Responsibilities:
-Providing technical support and product advice over the phone and via email to both customers and our sales team
-Developing a healthy business to business working relationship with an existing customer base
-Processing orders and quotations for bespoke products via our in-house system
-Translating customer diagrams onto a basic CAD program
-Resolving customer queries using our in house help desk and CRM systems
-Liaising with manufacturers/suppliers
-Running daily, weekly and monthly reports
The successful candidate will possess the following attributes:
-Friendly and confident manner
-Computer literate
-Technically minded with a logical/practical way of thinking
-A desire to learn every detail of complex products, including products that are motorised and electronically controlled
-Excellent communication and problem-solving skills
-Desire for excellent customer service with a "can do" attitude
-Confident with figures and calculations
-Flexible approach
Sounds good? Please get in contact with Stephy on 01772400106 or email on
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