Technical Service Advisor
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Location:
Belper
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Sector:
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Job type:
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Salary:
Up to £22750 per annum
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Contact:
Caitlin
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Contact email:
caitlin.gibson@brookstreet.co.uk
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Job ref:
COV/19164_1655303103
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Published:
almost 2 years ago
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Expiry date:
27/07/2022
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Startdate:
15/06/22
Job Description
Technical And Renewable Service Advisor
Salary £22,750
DAY TO DAY DUTIE:
- Working as part of the Service Technical department, you will provide technical advice to external Gas Safe registered Engineers, external renewables engineers and Homeowners.
- You will be required to engage with our customers via various channels to gain a better understanding of how we can support them through the purchase / installation processes of their commercial or renewables products.
- You will be passionate about delivering world class service when providing aftersales support for our customers, booking warranty visits, appliance services & Repairs.
- Through effective questioning you will understand the requirements of our customers, show a good technical aptitude combined with the ability to give advice by telephone, email & other channels with clarity, diplomacy & professionalism.
ABOUT YOU:
- Repairs Knowledge of our products is desirable but not essential as full product training will be given.
- You have excellent communication skills and are a good problem solver.
- You are computer literate and are confident using all Microsoft applications.
- You are flexible, adaptable and enjoy working as part of a team.
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