Job Description

Job Title - Telephone Interviewer

Location - Barton - Upon - Humber

Pay - Negotiable, dependant on experience

Hours - Monday to Friday 08:30am- 5:00pm

Contract - Temporary (potential to go permanent)

• Conduct outbound telephone interviews
• Your role will involve direct contact with the general public
• You must be able to accurately capture respondent responses
• Occasional data entry tasks
• Working from a scripted questionnaire, you will be required to follow questions and take note of the respondents comments in real time whilst ensuring the conversation remains on track.
• You must represent Explain abiding by its brand values at all times and ensure all contact with respondents is carried out in a professional manner ensuring respondents have a positive experience during their interview.
• Finalising the final outcome - Whether the candidate will go through to second stage.

Key Skills needed:

• Excellent communication
• Confident telephone manner
• Experience in fast pace environment or experience in volume work
• Experience in recruitment & telephone interviews would be desired but not essential
• Confident to make a final decision and use own initiative
• Driving licence (preferred but not essential)