Job Description

Telesales Account Manager
Watford
22k with an OTE of 26-30K depending on performance

9am - 5pm Mon -early and late shift patterns will be introduced after 3 months.
Are you TARGET driven? PASSION for excellent customer Service and sales?

I am working with my well-established national but local client to help recruit for a passionate Telesales Account Manager. Nationally they supply more than 4,000 skilled chefs from customers such as Compass and Hilton; to events spanning across football stadiums, film sets and Wimbledon.

You will be building customer rapport and provide a world class customer service experience. You will ensure that the day-to-day call sets are adhered to and calls in line to KPIs, ensuring that calls are covered in a timely manner. Making outbound calls and receiving inbound calls from new and existing customers.

Tasks to include:

• Identifying customer needs, ensuring that our customers are given every opportunity to buy from our comprehensive product range
• Capturing necessary and accurate information
• Up-selling and cross-selling
• Managing customer expectations effectively and raising escalations when required
• Contributing toward team KPI`s, achieved by working with a one team mindset to deliver service excellence to our customers

What we need from you:

• Excellent communication skills both written and verbal
• Computer literate to intermediate level
• Passion for sales customer service

In return if you are successful applicant you will receive a fantastic salary with the ability to increase with OTE, 25 days holiday PLUS public holidays, Cash health plan, Staff discount on food, Product sampling and early insights to new products launched and free breakfast at work.

If You are interested in this role and feel that you are suitable apply now!