Job Description

Job Title: Telesales Manager
Location: Blackpool
Working hours: Monday -Thursday 8:45-17:00, Friday 8:45-16:00
Salary: £30,000-£35,000 pa with OTE upto £60,000

Brook Street is currently recruiting for a successful telesales manager to join one of Here at Trident our purpose is Making Energy Simple and that's where you come in as Telesales Manager. You will be responsible for leading, supporting and developing a team of office-based Business Generation Executives in qualifying prospects and organising meetings for our field-based Business Development Managers.

You will be responsible for the day to day management of a Telesales team of up to 10 people including the recruitment of new staff, providing ongoing training & sales coaching and energising the team to achieve high levels of motivation to ensure delivery of sales targets.

" Develop and manage a set of KPI's for the department
" Prepare monthly reports for the senior management team
" Create and manage campaigns to promote Trident and generate warm leads
" Create an environment to succeed and recognise performance through fun and engaging incentives and activities
" Ensure the team verify and enrich the data on our CRM
" Quality control appointments to ensure they meet the required standard
" Play an active role in ensuring targets and KPI's are achieved, by developing a personal portfolio of high value customers
" Highlight opportunities for business development and research
" Work with our data partner to identify target and populate lists of target clients
" Provide inspiring leadership across the Business generation team
o Effective 1-2-1s
o Coaching & mentoring for individuals across the team
Essential:
" A solid background in selling successfully to businesses
" Demonstrable evidence of leading and managing a high performing team that delivers and exceeds targets
" Strong Leadership skills, the ability to "show" as well as "tell"
" Good written and verbal communication skills
" Ability to inspire your team to develop a supportive and competitive culture
" Self-Motivated & Ambitious
" Ability to work effectively under pressure
" An enthusiastic team player with high energy levels
" Commercially astute with a track record delivering to growth targets
Desirable:
" Previous experience working in energy consultancy or energy retail business
Sounds good to you? Please contact Stephy on 01772400106 or email