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Trainee Service Desk Administrator

  • Location:

    Mallusk, County Antrim

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £18500 per annum

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    2 months ago

  • Expiry date:


  • Startdate:


Job Description

Brook Street is working with our client in Mallusk to recruit a Trainee Service Desk Administrator

The position of the Trainee Service Desk Administrator will be to provide all administration support to the Service Department and to provide cover on reception

General duties

* Answering the telephone and booking vehicles unto the daily planner
* Receiving vehicles from customer at our reception counter, gaining full details of customer and vehicle requirements.
* Doing a physical walk-round of the vehicle.
* Interrogating internal IT system to find vehicle history and contract/warranty details to create meaningful job cards.
* General office duties, such as filing, gaining purchase orders, and taking payments where necessary.


* Applicants should be educated to GCSE level to include English and Maths
* Customer service skills and strong work ethic are a must have to work in a growing and very busy service department
* PC Literate and able to use Microsoft Word and Excel

Role will involve working 40hrs a week on a Monday to Friday basis working between 08.00am and 17.00pm - there will be a requirement to work one in five Saturdays

Overtime will start after 8hrs on any day and will be paid at time and a half of the standard hourly rate agreed

Salary will start on £18,500 per annum

Please send CV via the apply link


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