Job Description

An exciting opportunity has arisen for a fantastic company in Leeds, this is a new opportunity for a growing client of ours who have recently expanded into Leeds.

Key Responsibilities:
-Ensure content is current and standardised
-Conduct regular reviews to identify opportunities for up skill and cross-skill training
-Oversee maintenance, implementation and governance of process knowledge tests
-Ensure compliance with all service level parameters - Training Throughput
and Quality
-Provide recommendations to stakeholders on various aspects to improve quality and productivity
-Set standards for people excellence and create strategies for development of people and process knowledge
-Regular interaction with team members to review and provide guidance on deliverable
-Monthly interactions with team members to review performance
-Collaborate with stakeholders to identify improvement opportunities and manage expectations
-Participate and proactively contribute to new project related initiatives
-Liaise with vendors involved in the training initiatives
-Oversee certification and upskilling programs for the organisation

The ideal candidate will have an understanding of bureaux/non bureaux process, insurance broker accounting, wholesale insurance or reinsurance and claims knowledge. It is essential you have a minimum of 3 years training experience in insurance. It would be adventurous if you had ACII/CII certification and instructional designing certification. You will have exceptional attention to detail, change management and project experience, presentation and facilitation skills and be creative and innovative.

In return you will receive a salary between 48,000-58,000 depending on experience, fantastic opportunities to progress and develop within the organisation, opportunities to travel, pension scheme, competitive holiday entitlement.

If you're interested in the role please apply here or email